Vijit's Opinion

Academic qualification and aptitude, do they go hand in hand? Does having a post graduate academic certificate ensure that one is a knowledgeable person? Does donning that scholar's cap mean you have the aptitude to perform? I would answer in the negative to all the above three questions. I truly feel that being highly qualified academically is very important. However, I also feel that one should have the aptitude to go with the academic qualification acquired. This is not the case with many. People (not everyone) generally mug up all the information from books during exams and write it down in the papers. This helps them get a certificate that will give them an edge in the job market. But then, are they really knowledgeable? Can they apply the knowledge they have acquired during the academic cycle? Very few actually justify the academic qualification they have acquired. In any workplace, it is highly important that they have a workforce which has the attitude and the aptitude to ...

Does God Exist? A difficult question to answer, isn't it? Nobody can prove his existence. But then just look around you and observe. The birds, the animals, the vast sea, the mountains, the beautiful places, the seasons and just look at yourself too. Your brain, your heart, the various organs in your body. The beauty of nature cannot be an accident. It definitely has a creative force behind it. Science has proved that a single cell is the source of life. I ask, who created this single cell? Is it that this cell just came to life on its own? I think the only debate we can have is about the form in which God exists. Generally it is believed that Science does not approve of the existence of God. I personally feel that He is best explained in Science itself. Just have a look at the definition of Energy. "Energy can neither be created nor destroyed, only transformed from one form to another. " I find some similarity in the way God is defined. "G...

There are many instances in every individuals life when things do not go as per plans. It could be in personal or professional life or both. Everyone goes through such a situation in life. How do you deal with it? Most people get depressed and frustrated about it. It is totally human to feel that way. However, for how long can you afford to have this feeling. Ultimately, you will have to come out of it. The sooner you recover, the better it will be for your well being. I am a firm believer in God and I consider that whatever happens in this world is for some strong reason which only He knows for sure. We realize it later that missing that train or flight was ultimately for our good. The next day we may read in the newspaper that the train we missed got derailed or the flight we missed got crashed. So, do not regret about the things you missed. At the same time I will not advice you to sit back and relax thinking that God will take care of every need you have. One should put all the eff...

Indian Tigers pull out a thrilling victory on the Perth wicket. Yes, you read it right, on Perth. Before the start of the match everyone was of the opinion that the pitch won't crumble but the Indian batting might. Also, after the Sydney fiasco that seemed a logical outcome. However, Indian cricket team proved everyone wrong. The victory march of the Australian cricket team was stalled once again by India. They were thinking of breaking their own record of 16 straight victories. However, India had some other plans. After the Sydney episode, I personally was looking forward for a strong fight back from India. Frankly I did not expect India to win or give such a strong reply. The arrogance of Ricky Ponting was outdone by Anil Kumble's patience and doggedness. Anil Kumble has emerged as a great leader. Ishant Sharma, the young lad bowled with a big heart. He took only one wicket but a very important one that of Ricky Ponting, the Australian captain. Irfan Pathan had sent the ope...

First time ever in the history of Test cricket Indian Eleven lost to Australian Thirteen. Yes, for the first time Australians played with thirteen players instead of the normal 11. The two umpires Mark Benson and Steve Bucknor were playing for Australia. Steve Bucknor taking the lead in getting the Indian players out. According to me Steve Bucknor is the Man of the match at Sydney. Atleast eight decisions went against India at the Sydney test. From day one of the Sydney Test the umpires were playing for Australia. Not only the two on field umpires but even the third umpire. The fourth and fifth day were the most dramatic. Harbhajan was accused of being racist towards Symonds on fourth day of the test. Atleast on this occassion both the umpires did not hear Harbhajan passing any racist comments. But at the end of fifth days play Harbhajan gets banned for 3 test matches. This seems to be a definite ploy to keep Harbhajan out of remaining tests because he was consistently getting the Aust...

With almost 5 years of customer support experience with me, I thought I should share my views on customer service with everyone. So, here I am writing an article in my blog after a long long time. Customer support according to me is the best means of advertisement for a business. I feel quality customer service helps retain existing customers and the good will generated attracts more customers towards your firm. And if you don't provide quality customer service, existing customers will start looking for other options and disuade potential customers as well. I have also learned that most customers do not mind if their problem is not resolved at the very first instance. For them what matters is that someone is listening to them and empathizing with them. Also, customers hate to keep following up on an issue. If the follow up initiative is taken by the firm, the customer feels really good. Customer support is less of talking and more of listening. The reason why listening is important...