Can do ATTITUDE!
In life, if you wish to be successful, you should have the can do attitude. I know it is easier said than done. Personal experience has taught me that this is the attitude that will take you places. Saying yes to tasks that I had never done before helped me push myself to the limits. I used to work in a call center and was providing chat and email support to customers of our client. We did have agents who provided voice support also. However, initially neither I nor my superiors thought that I could do it. One fine day one of the managers did come up with this suggestion that I should give it a shot. I reluctantly agreed only because I was assured of a formal training. The training started and I was enjoying it but destiny had some other plans. The client firm had a call center operating from Canada which had to stop functioning due to heavy snowfall. Prior to this, the voice agents from our office operated only in one shift and that was during our day time. Due to the adverse weather...